HOW TO BOOK ONLINE:
Click on the date on calendar.
Click LOG IN
Hit Next. Confirm Time and
Date and Click BOOK to submit for appointment confirmation. Check email for details.
We offer only Non-Medical Relaxation Massage and do not file claims with any insurance company.
Can only be used ONCE PER LIFETIME. When using a GROUPON you MUST book online, if you request assistance we may ask for additional information in order to fix the problem, or charge a booking fee if no details provided, in order to book an appointment on your behalf.
Our retail pricing is what shows on your confirmation email. When you come in for your appointment please bring your GROUPON with you on your phone or in hard copy. Your therapist will check you in and adjust your pricing accordingly.
You MUST Book Online in order to get any discounted pricing, if you request assistance in booking, we may ask for additional information in order to fix the problem, or charge you full retail at time of visit in order to reserve time slots for those who can help us help themselves. Ask about our VIP Price Packages to lock in on that low price for 12 months or more.
To ensure your couples massage is securely booked, upon receiving email confirmation, please text us at 216-870-2300 to ensure a second therapist will be available for the time you picked. We do our best to manually assign a second therapist as available for the couples massage chosen, however we have been known to miss 1 or 2 in the booking process…so please help us out!
MATERNITY Massage: NOT available.
All of our practitioners are highly experienced, and we staff both genders. We do our best to ensure you get the practitioner you picked for your appointment. Should our schedule require a change, we will do our best to let you know prior to your appointment, time permitting, to ensure you will be satisfied with the newly assigned practitioner, especially if it is of another gender.
24 hour cancellation policy is strictly enforced. Groupon will be redeemed and/or a $15 fee balance placed on your account. Please be kind and text us at 216-870-2300 if you can't make it at least 1 day prior to your appointment
Sorry we don't have a receptionist waiting to take your call, this helps keep our services more affordable. If you need assistance please TEXT Kelly at 216-870-2300 or email her by completing the form below:
A Serenity NOW Massage Z Spa